Communication
“The art of communication is the language of leadership” – James Humes
ADVANCED COMMUNICATION AND PRESENTATION SKILLS
All level staff and managers who present at meetings
The stage is yours
-
- Gain confidence “on stage”;
- Structure presentations in the most impactful way;
- Make the message simple and relevant;
- Catch the attention of the audience;
- Convince the audience of your message.
TRAIN-THE-TRAINER
In-house trainers
Improve your skills to improve other’s skills
-
- Design trainings based adult learning research;
- Master the toolbox of didactics for different learning styles;
- Apply mnemonic techniques for delivery;
- Engage and interact with the audience naturally;
- Feel at ease with audio-visual tools;
- Inspire your audience.
FACILITATION SKILLS
All level staff and managers
-
- Master the role of a facilitator;
- Build a toolbox of facilitation tools;
- Be comfortable with a selection of facilitation methods;
- Deal with different types of audience;
- Secure the outcome of the facilitation process visually.
STORYTELLING
All level staff and managers
If you tell it with a story no-one forgets
-
- Identify a good story; Join the elements for a powerful story;
- Master the story curve writing your own story;
- Use voice and body language to give life to the story;
- Become a professional storyteller;
- Lead and inspire people for your projects.
INFLUENTIAL SKILLS
Managers and other people who need to influence others on their projects
Because of you I did it
-
- Understand the psychology of influencing;
- Detect the mechanism of influence;
- Draw the line between Assertiveness and Agression;
- Make the connection between Influencing,
- Trusting and Selling;
- Master the strategy of influence.
CONFLICT MANAGEMENT
Managers and all level staff who need to sell and negotiate resources
Make differences productive
-
- Create a useful definiton of Conflict;
- Understand the psychology of conflicts;
- Use Cognitive Behavioural Therapy (CBT) to manage your emotions;
- Get to know your Conflict Management Style;
- Deal with different Conflict Management Styles.
THE ART OF FEEDBACK
All level staff and managers
There is no failure, only feedback
-
- Eliminate the feedback-phobia;
- Create an understanding of constructive feedback;
- Set rules and conditions for effective feedback;
- Make feedback actionable;
- Know how to receive feedback with the Judo technique;
- Create a feedback and effective learning culture;
- Reduce mistakes and improve quality in your company.
BEST SELLERS
With our Self-Leadership Accelerator® program your employees will develop…
Your team of leaders, salespeople or product managers will learn all the “whys” and “hows”…
Effectively manage talent in your team with an accurate and fair management…
Discover what makes you tick and what makes others tick. Have access to…